Renewal Reminders That Bring Customers Back
Your customers were happy last time. They just forgot they were due. Connecton texts them before their next service, inspection or renewal, so the booking comes to you and not to a competitor.
Message from
Clearview Boiler Care
Repeat Business Shouldn't Depend on Your Memory
Annual services, safety certificates, MOTs, check-ups, treatments: most of your future work is already sitting in your customer list. The problem is remembering who's due, and finding the time to message them all.
Keeping track in a spreadsheet or diary works until you get busy. Then customers slip through the gaps and book with whoever reminds them first.
How Connecton Renewal Reminders Work
Add your customer once
Enter their name, mobile number, what they're due for and when you last did it, plus a property address if it's relevant.
Choose how often it renews
Every 3 months, 6 months, every year, every 2 years or a custom interval. Connecton works out the due date and schedules the reminders.
Connecton texts them ahead of time
A first reminder goes out weeks before (you choose between 14 and 60 days), with an optional follow-up closer to the date.
They reply to book
Customers reply or call your business number directly, so the booking lands with you.
Sent at the Right Time, in Your Words
- —Edit the reminder messages so they sound like your business
- —Sent on weekdays during working hours, never on weekends or UK bank holidays
- —Every message includes a “Reply STOP to opt out” line
- —A log of every reminder sent, so you can see who's been contacted
- —Export renewal dates to your calendar
Built for Businesses With Recurring Work
Heating & gas engineers
Annual boiler services and gas safety checks
Electricians & property services
EICRs, PAT testing, landlord certificates
Garages & automotive
MOTs, annual services, tyre and air-con checks
Beauty, wellness & cleaning
Repeat treatments, deep cleans, regular visits
Everything in One Business Number
Renewal reminders are part of Connecton, alongside everything else you need to stay connected with customers.
- —Dedicated UK business phone number
- —Renewal reminders
- —Appointment reminders with one-tap confirm or cancel
- —Call screening, forwarding and business voicemail
- —Works on your existing mobile, no hardware needed
Don't Leave Repeat Business to Chance
Remind customers when they're due, and let the bookings come to you. No contract.